This article shows you what options are available to an admin to manage residents and messages in the community wall.

You will need to have the correct permissions set in order to manage community wall To check this, navigate to:

Settings ➡️ Admins ➡️ Edit your chosen admin ➡️ Select Roles & Permissions ➡️ Scroll down to Resident hub➡️ Expand Resident hub and ensure that Community wall has full access selected.

Login to the admin console and navigate to Resident hub ➡️ Community wall. Here you will be presented with all the posts across all communities.

Click on the new post button in the top right

Then select the which communities will see the post. Add in the message of the post and upload any images relating to the post

Once you have entered in the information press submit

It will now appear under community tab

Note: you can also reply to messages by pressing the reply icon and it will follow similar logic as making a new post

Login to the admin console and navigate to Resident hub ➡️ Community wall. Here you will be presented with all the posts across all communities.

Press the 3 dots on the a post the resident has made and then click block user

Then select what you want to block the resident from doing and press confirm

They will then appear under the blocked users section

Login to the admin console and navigate to Resident hub ➡️ Community wall. Here you will be presented with all the posts across all communities.

Find the post you wish to hide and press the hide icon

Add a reason as to why this post is being hidden, this will then send an email to the resident.

Once sent the post will become hidden from residents viewing community wall through the app