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How to set up and manage community member clubs

Updated this week

Goal

This article guides you through creating, editing, and managing Resident Clubs within Resvu. You will learn how to set up clubs, manage members, send notifications, handle club requests, and configure club settings.

Before You Get Started

You will need to have the correct permissions set in order to manage Resident Clubs. To check this, navigate to:

Settings ➡️ Admins ➡️ Edit your chosen admin ➡️ Select Roles & Permissions ➡️ Scroll down to Resident Hub ➡️ Expand Resident Hub and ensure that Clubs has full access selected.

Accessing Resident Clubs

Step 1 - Confirm Permissions

Verify that you have full access to Clubs under Resident Hub in your admin permissions.

Step 2 - Navigate to Resident Clubs

Go to Resident Hub, then select Clubs from the menu.

Creating a New Social Club

Step 1 - Start New Club Creation

Click the New Social Club button.

Step 2 - Enter Club Details

Fill in the following:

  • Community*: What communities will have this club for the Residents

  • Club name*: Name of the club

  • Description: What the club does

  • Links: a URL associated with the club

  • Organiser email*.

Step 3 - Configure Club Settings

  • Set maximum capacity if applicable

  • Approval requirement if applicable

  • Toggle Club Message Board for Residents for internal club communication

  • Upload terms and conditions if applicable

  • Add club images

Step 4 - Save the Club

Click Save to create the club.

The club will now be visible under Resident hub ➡️ Clubs

Editing Club Details

Step 1 - Select the Club

Choose the club you want to edit from the list and press options then Edit.

Step 2 - Update Club Information

Modify any club details as needed.

Step 3 - Save Changes

Click Save to update the club.

Managing Club Members

Step 1 - Open Manage Members

Choose the club you want to edit from the list and press options then manage members

Step 2 - Add or Remove Members

To Add members press the Add member button

Select the resident to add to the club and click save.

Step 3 - Approve Pending Requests

If approval is required, review pending members and approve or decline their requests.

Sending Notifications to Club Members

Step 1 - Access Notifications

Choose the club you want to send a notification to from the list and press options then send notification

Step 2 - Choose Notification Method

Select SMS, email, or mobile notification.

Enter the message you want to send to the Residents

Step 3 - Select Recipients

Choose whether to notify all residents, only members, or non-members.

Press Send

Viewing the Club Message Board

Step 1 - View Message Board

If enabled, Choose the club you want to view the message board from the list and press options then message board to see member conversations.

Deleting a Club

Step 1 - Delete Club

Choose the club you want to delete from the list and press options then delete to permanently remove the club.

Handling Resident Club Requests

Step 1 - Review Requests

Click the club request button to view requests submitted by residents.

Step 2 - Approve or Decline Requests

Review each request and then press the 3 dots and choose whether to approve or decline

Step 3 - Create Approved Club

For approved requests, follow the steps on Creating a New Social Club to then create the approved club

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