Goal
This article guides you through creating, editing, and managing Resident Clubs within Resvu. You will learn how to set up clubs, manage members, send notifications, handle club requests, and configure club settings.
Before You Get Started
You will need to have the correct permissions set in order to manage Resident Clubs. To check this, navigate to:
Settings ➡️ Admins ➡️ Edit your chosen admin ➡️ Select Roles & Permissions ➡️ Scroll down to Resident Hub ➡️ Expand Resident Hub and ensure that Clubs has full access selected.
Accessing Resident Clubs
Step 1 - Confirm Permissions
Verify that you have full access to Clubs under Resident Hub in your admin permissions.
Step 2 - Navigate to Resident Clubs
Go to Resident Hub, then select Clubs from the menu.
Creating a New Social Club
Step 1 - Start New Club Creation
Click the New Social Club button.
Step 2 - Enter Club Details
Fill in the following:
Community*: What communities will have this club for the Residents
Club name*: Name of the club
Description: What the club does
Links: a URL associated with the club
Organiser email*.
Step 3 - Configure Club Settings
Set maximum capacity if applicable
Approval requirement if applicable
Toggle Club Message Board for Residents for internal club communication
Upload terms and conditions if applicable
Add club images
Step 4 - Save the Club
Click Save to create the club.
The club will now be visible under Resident hub ➡️ Clubs
Editing Club Details
Step 1 - Select the Club
Choose the club you want to edit from the list and press options then Edit.
Step 2 - Update Club Information
Modify any club details as needed.
Step 3 - Save Changes
Click Save to update the club.
Managing Club Members
Step 1 - Open Manage Members
Choose the club you want to edit from the list and press options then manage members
Step 2 - Add or Remove Members
To Add members press the Add member button
Select the resident to add to the club and click save.
Step 3 - Approve Pending Requests
If approval is required, review pending members and approve or decline their requests.
Sending Notifications to Club Members
Step 1 - Access Notifications
Choose the club you want to send a notification to from the list and press options then send notification
Step 2 - Choose Notification Method
Select SMS, email, or mobile notification.
Enter the message you want to send to the Residents
Step 3 - Select Recipients
Choose whether to notify all residents, only members, or non-members.
Press Send
Viewing the Club Message Board
Step 1 - View Message Board
If enabled, Choose the club you want to view the message board from the list and press options then message board to see member conversations.
Deleting a Club
Step 1 - Delete Club
Choose the club you want to delete from the list and press options then delete to permanently remove the club.
Handling Resident Club Requests
Step 1 - Review Requests
Click the club request button to view requests submitted by residents.
Step 2 - Approve or Decline Requests
Review each request and then press the 3 dots and choose whether to approve or decline
Step 3 - Create Approved Club
For approved requests, follow the steps on Creating a New Social Club to then create the approved club