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How to create and manage community events

Updated this week

Goal

Learn how to create and manage events for your community through the Admin Portal.

Before you get started

You will need to have the correct permissions set in order to manage community wall To check this, navigate to:

Settings ➡️ Admins ➡️ Edit your chosen admin ➡️ Select Roles & Permissions ➡️ Scroll down to Resident hub➡️ Expand Resident hub and ensure that Events has full access selected.

Creating Events

Step 1 - Lets begin

  1. Log in to the Admin Portal.

  2. Go to the Resident Hub tab.

  3. Click on Events to view all existing events.

Step 2 - Create an Event

  • Click the New Event button.

Step 2 - Fill out the event information:

  • Communities involved (one or multiple)

  • Audience (select from everyone, specific user types, resident groups, committee groups, or individual users)

  • Event Name

  • Event Description

Step 3 - Enter the start and end times

  • Event Start Date and End Date

  • Daily Start Time and End Time

Step 4 - Add the organisers details and the RSVP settings

  • Organiser Email (mandatory field)

  • Event Link (optional URL)

  • RSVP Required: Yes/No

  • Limit on Attendees (optional)

Step 5 - Add additional Content

You can enhance your event listing by:

  • Adding extra information

  • Upload an event main image(Mandatory) and additional images

  • Attaching supporting documents (e.g., PDFs)

Step 6 - Sending Notifications

If creating new event

After setting up the event, you can notify residents via:

  • SMS

  • Email

  • Mobile Push Notification

These will be sent to the selected audience and communities.

Step 7 - Save the event

Click Save Event to publish the event.

It will now appear under:

Resident Hub → Events

Residents with access to the Resident portal will be able to view the event and RSVP if applicable.

Send a notification for an existing event

click the options under the event and click send notification

Fill in the following details of the notification

  • How you wish to notify the users

  • The notification message

  • Which users you would like to notify

Press send to send the notification

Delete an event

click the options under the event and click delete

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