Goal
This guide will show you how to create, manage, and export Shift Logs within Concierge. You will learn how to start a new shift, add comments and files, adjust times, end shifts, and export both individual and multiple logs.
Starting a Shift
Step 1 - Access Concierge
Go to Admin Settings and ensure you have access to Concierge. Under Concierge, select Shift Log.
Step 2 - Start a Shift
Click the Start Shift button in the top-right corner.
Step 3 - Enter Shift Details
Select the community.
Choose the date and time. (These can be set in the past, but not in the future.)
Step 4 - Confirm
Press Start Shift again to create the log.
Adding a comment to the Shift Log
Step 1 - Open the shift log
Open your active Shift Log by clicking on the row. (Note: clicking the checkbox only selects it for export purposes, it doesn't open the log)
Step 2 - Add Text
Enter any text information into the comments box.
The comment can be flagged as an internal comment (Optional in exports) or public comment by entering the information in the box down below
Step 3 - Upload Files
Press the Upload files button to upload any necessary files directly to the log (Note: you can leave the comment box blank and upload a file by pressing comment)
Step 4 - Add the Comment
Once you have added your comments and uploaded any necessary files. Press the comment button.
Editing a Shift Log
Step 1 - Select a Shift Log
Click the row of the Shift Log you want to edit (Note: clicking the checkbox only selects it for export purposes, it doesn't open the log)
Step 2 - Edit the log
Press the edit icon to edit the details of the log
The following fields can be edited in an active log:
Community
Building Manager
Shift started date
Shift started time
(Times cannot be edited to be in the future)
The following fields can be edited in an archived log:
Community
Building Manager
Shift started date
Shift started time
Shift ended date
Shift ended time
(Times cannot be edited to be in the future)
Step 4 - Save
Press Save.
All edits are recorded in the Shift Log activity log.
Ending a shift
When finished, press End Shift. The log will move from Active to Archived.
Exporting Shift Logs
Option 1 - Export a Single Shift Log
Click the row of the Shift Log you want to export (Note: clicking the checkbox only selects it for bulk export purposes, it doesn't open the log)
Click Export at the top right.
Choose whether to include internal comments and press export.
Option 2 - Export Multiple Shift Logs
Select multiple logs by clicking the check box.
Click Export at the top right.
All selected logs will be exported together and sent via email.
Filtering Shift Logs
Apply filters to view Shift Logs by:
Community
Admin/Building Manager
Date Range
Once filtered, you can view logs or export them as needed.























