With your admin team using the platform comfortably, Phase 2 prepares Resvu for committee engagement and brings your committee members on board. Committees are a critical bridge between the strata management company and residents, so getting their buy-in early makes the resident rollout much easier.

Before inviting committees, make sure the platform looks complete and useful from their perspective: the invitation email customised, documents uploaded, community information filled in, venues configured, and the Committee Hub ready.

Before inviting any committee members, customise the invitation email under Settings > Invitation Email. This is the first impression committee members, and later residents, get of the platform, so include your company name, a warm welcome message, and any relevant footer details.

See also: How to customise the invitation email for community members.

Community information is one of the first things committee members, and later residents, see when they log into the app. Populate each community with its key contacts, useful links, and connection information.

Site contacts typically include the strata manager, building manager, after-hours contacts, committee chair, concierge, and emergency services. Useful links can include council information, by-laws, welcome packs, and the owners portal. Connection information covers utilities such as gas, electricity, internet, and water.

See also: How to manage community contacts, How to add useful links to each community, How to manage community connection information, Community setup examples — recommended configurations.

Upload the key documents committee members will want access to — AGM documents, by-laws, financial documents, contracts, reports, and building plans. If your account platform is connected, some documents may be imported automatically depending on your document category configuration.

See also: How to upload and manage documents in Resvu, Configure document categories from your accounting system.

Review your existing workflows and confirm each one is assigned to the right communities. For workflows relevant to committees, such as maintenance requests or committee enquiries, enable the committee visibility setting so committee members can see submissions through the Committee Hub.

See also: How to share community member requests with the committee.

Set up venues for any bookable spaces in your communities. Common venues include lift bookings for moving in and out, gyms, BBQ areas, tennis courts, meeting rooms, and dining rooms. Configuring venues now means committees can use them immediately, and they will be ready for residents in Phase 3.

See also: How to create and configure venues for bookings, Community setup examples — recommended configurations.

The Committee Hub is where committee members engage with topics, votes, and discussions. Configure the committee groups for each community — if you use an account platform, these may sync automatically overnight; otherwise create them manually and add members.

Once groups are set up, create an introductory topic to welcome the committee and explain how the hub works. This gives them something to engage with from day one.

See also: How to manage Committee Hub topics, Creating a Committee Hub topic, How to manage committee groups.

With the platform prepared, invite your committee members. There are two ways to do this. If you use an account platform, committee members can be added automatically through the integration. Otherwise, add them manually one at a time from the community's committee group.

Keep an eye on invitation status. Welcome emails expire after 7 days — if a committee member hasn't activated their account in that window, their status moves to "activation expired" and you'll need to resend the invitation. Check activation status about a week after invitations go out and resend where needed.

See also: How to add new community members to the platform.

Review the app features for each community and toggle on the ones you want enabled. App features are configured at the community level — they apply to everyone in that community, committee members and residents alike, so this is a one-time decision per community rather than something set separately for each audience.

You can do this beforehand or sit down with the committee and walk through it together; both approaches work. Whatever is toggled on here is also what residents see when they're invited in Phase 3.

See also: How to customise the community member app features.

Once your committees are active and engaged, move on to Phase 3 — rolling Resvu out to your residents.