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Community setup examples – recommended configurations

This article goes through the common features that are initially setup prior to importing community members into the system.

Updated over 3 weeks ago

Goal

Provide you examples of information and data you may want to host in Resvu.

When reading this article, it will become clear that certain types of information can be added to multiple locations within the system, it is up to the community admins to determine the location that will best suit them and their Residents.

Workflows

  • Maintenance request

  • Pet application

  • Renovation application

  • Access key & card request

  • FOB request

  • Feedback form

  • Incident report

  • Insurance claim

  • General enquiry form

  • Update my details form

  • General modifications form

  • Levy arrears payment plan

  • Schedule a call back

  • Committee enquiry to Strata manager

  • Prospective new business

Task Management

  • AGM Checklist

  • Resident call back

  • Debt collection

  • Insurance renewal

  • Inspections

Community Info

Site Contacts

  • Strata Manager

  • After Hours Contacts

  • Body Corporate Manager

  • Building Manager

  • Concierge

  • Committee Chair

  • Emergency Services

  • Facility Manager

  • Owners Corporation Manager

Useful Links

  • Guidelines

  • Links to Council information

  • Links to Committee Information

  • Links to Strata Information

  • Websites that Residents need to know about

  • Welcome Packs

  • By Laws

  • Owners portal

  • Strata Management Company Website

Connection Information

  • Gas Connection

  • Electricity Connection

  • Internet Connection

  • Foxtel Connection

  • Water Connection

Documents

  • Annual General Meeting (AGM) Documents

  • Agreements

  • Booking Documents

  • Building Plans

  • By Laws

  • Contracts

  • Finance Documents

  • Financials

  • Flyers

  • Forms

  • Guidelines

  • Handbooks

  • Manuals

  • Reports

  • Warranties

  • Welcome Packs/Files

Reservations

Venues

  • Lift Booking for Moving In and Moving Out

  • Gym

  • Dining Room

  • Cinema

  • BBQ Area

  • Tennis court

  • Kitchen

  • Meeting rooms

Invitation Email

You have been invited to join the Resvu mobile platform!

This platform is utilised to provide our customers 24/7 mobile access to:

  • Lodge requests such as maintenance and general enquiries

  • View current and past communications such as Alerts, Notices and Newsletters

  • Access documents shared by your community manager

  • Community focused features such as events, social clubs and community wall

An account has been setup on your behalf by Resvu Community Management, to activate simply set your password and download the app or access the online portal.

An article on account setup can be found here

Alternatively you can access the app through a browser using the following URL:

Help centre:

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