Goal
We're going to show you how to add and amend useful links. Useful links are fantastic for sharing different amenities or services available to community residents. Once you publish a link it will appear in the resident app.
Before you get started
You will need to have the correct permissions set in order to edit useful links. To check this, navigate to:
Settings ➡️ Admins ➡️ Edit your chosen admin ➡️ Select Roles & Permissions ➡️ Scroll down to access detail ➡️ Expand Community information and ensure that useful links has full access selected.
Adding a useful link
Step 1 - Let's begin
Login to the admin console and navigate to community info ➡️ useful links. Here you will be presented with two tabs, one for active useful links and another for archived ones.
Each tab has a community filter, which is handy to see which contacts belong to which communities. Beneath this the useful links appear as a row with its name and description.
In addition to the above fields each contact card also has two buttons, one to archive it and the other to edit it.
Step 2 - Adding a useful link
To add a useful link, click on the blue add link button in the top right-hand corner.
You will need to enter in the following (and asterisks denotes a mandatory field):
Title*: the name of the useful link
Description*: what is the useful link for and why would the residents use it
Email: how to contact the useful link provider
Phone Number: how to contact the useful link provider
URL: can provide an external web address for more information
Target Communities*: here is where you select which communities to show the useful link in
You cannot change this one the useful has been saved. If you make a mistake you will have to archive the contact and start again.
Finally, you can upload files to this useful link which is handy for PDF documents and image files.
When you're ready you can click on this blue submit button and your useful link will become immediately visible to residents in the app.
Editing a useful link
As mentioned above, each useful link item has an edit button, which allows you to update its details. Click on the edit button to see the information and change it.
The only field which cannot be changed is the target communities.